Pillar 02
Software Development & AI Automation
A complete digital operating system, not just a website.
The platform your customers touch and the systems your team relies on, built as one thing rather than assembled from parts that never quite fit. Intelligence is designed in from the first line rather than bolted on afterwards, on standard technology and infrastructure you control, and handed over in repositories you own.
What is included
Pillar 02
Websites and Landing Experiences
- A rebuilt site, fast on a phone
- Built around booking or inquiry
- Copy taken from the positioning work
Web and Mobile Applications
- Client portals and staff dashboards
- Scheduling, quoting and job tracking
- For where no product fits how you work
AI Agents and Assistants
- Trained on your services, hours and pricing
- Answers, qualifies, quotes and books
- Hands to a person when it should
Workflow Automation
- Follow-up and review request sequences
- Appointment reminders and job routing
- Runs without anyone starting it
Payments and Financial Workflows
- Deposits taken at the time of booking
- Invoicing and payment reminders
- Records that reconcile with your books
Integrations and CRM
- Connected to the systems your team already uses
- One record per customer across tools
- Nothing rekeyed by hand
The AI Assistant
Awake When Your Office Is Not
Many inquiries arrive outside business hours. The assistant handles them the way your best front-desk employee would, and hands over the moment a person is needed.
Questions about services and pricing
Answered from your own information, not a generic script
Qualification
Works out what is needed, and whether it is urgent
Booking
Checks live availability across locations and books the slot
Confirmations and reminders
Sent automatically, which is most of what cuts no-shows
Escalation
Hands to a person the moment the question needs one
Everything logged
Each conversation lands in your systems alongside the rest
Website Rebuild
Before and After
Before
- Seven menu items, no obvious action
- Contact by phone, during office hours
- Says full-service, quality, competitive
After
- One action, above the fold
- Booked online in two taps, any hour
- Says who it is for, and where
Common Questions
- Who is this a fit for?
- Businesses that want software development & ai automation delivered by a senior team, with a defined scope and a clear owner for the outcome.
- How does an engagement start?
- With a consultation about where the business stands. We follow with a diagnostic one-pager, then a written plan with scope, start date, and price.
- What affects cost and timing?
- Scope, the state of existing systems and data, integrations, and how quickly decisions can be made. Pricing is quoted after the consultation as one fixed price that holds for thirty days.
- Who does the work?
- Senior practitioners lead every engagement. Where we use AI tooling, people review the output and stay accountable for decisions and delivery, with written updates each week.
Explore Related Services
- Strategy & Growth ConsultingBrand strategy, growth consulting, marketing, go-to-market, product strategy, and operating playbooks. A comprehensive strategy and roadmap from Flatiron Foundry.
- Business Analytics ImplementationTracking, data pipelines, warehousing and dashboards with an AI analyst. Business analytics implementation from Flatiron Foundry.
- M&A Technology DiligenceThe technology workstream on an acquisition. Software, security, data and AI readiness assessed and ranked by risk, in two to four weeks.
- How We WorkConsultation, diagnostic, fixed-scope plan, then delivery.
- InsightsArticles and points of view from our engagements.
10 – 16 weeks
Scoped and quoted in writing after the consultation, at one fixed price that holds for thirty days.